BabyGoRound is hiring a part-time Program Coordinator to provide administrative support for the Baby Gear Distribution program and to the Operations Manager. To succeed in this role, you will need to have strong organizational and communication skills, as well as be comfortably proficient across a variety of technological platforms. The hours are Tuesdays and Thursdays from 9:30am-4:30pm at our Kingsway location, plus an additional 4 hours across Monday, Wednesday and Friday that may be done remotely at the start and may expand to include the facility. There will also be an occasional Saturday shift from 10am-1pm. If you are a dedicated worker, team player and problem-solver, we’d love to meet you. Ultimately, you will ensure our program runs smoothly and achieves its purpose.

The Program Coordinator responsibilities include but are not limited to the following:

• Answering phone and email enquiries;
• Supporting our various community programs and coordinating volunteers;
• Tracking and maintaining outside support leads (volunteers, donors, community events);
• Tracking and managing data to support the program including statistics, mailing lists and contact information;
• Maintaining program documentation (handbooks, forms, policies for volunteers and referral agencies);
• IT support and management of BabyGoRound technical applications:
  • G-Suite, Slack, Asana, MailChimp, WordPress, and other online applications;
  • Amazon online registry; and
  • GIVE – our online donation platform.
• Managing specific aspects of the donor database and preparing thank you notes, letters and emails to donors;
• Working with the fundraising committee to support all mailings;
• Marketing support (in conjunction with our social media provider) including:
  • Newsletter creation using MailChimp and distribution list management;
  • Website updates;
  • Social Media – photos, tracking, content, direct message responses; and
  • Collateral and brand coordination (managing the printers, distribution of logos, marketing materials, etc.);
• Volunteer scheduling assistance;
• Assisting (both in and out of the facility) with volunteers, projects, clients, initiatives and gear as needed;
• Expense tracking;
• Accounts payable;
• Payroll administration; and
• Partnership recognition & obligations (implemented as per Partnership Agreement).

Skills required:

• Proficiency in currently-used software applications such as G-Suite, Slack, Asana and MailChimp;
• Confidence with technology and software and a willingness to explore/learn new technological applications;
• Experience with social media (posting on Instagram and Facebook, responding to direct messages and Facebook comments)
• Highly organized in work with an ability to create and implement new systems;
• Self starter, independent, friendly, outgoing and professional attitude;
• Adaptable problem solver who takes initiative;
• Team player with common sense;
• Comfort working with BabyGoRound clients, volunteers, staff and Board of Directors; and
• Willingness to do what is necessary to ensure the smooth running of the program and interaction with outside supporters.

Pay is approximately $15/hour. Please email Stephanie Petersen, Operations Manager, for more details or submit a cover note and CV to stephanie@babygoround.ca